Privacy Policy
This Privacy Policy explains how Damage Control collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we may collect the following information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment details (processed securely via third-party providers)
Usage Data
We may automatically collect information about how you use our website, including:
- IP address
- Browser type
- Pages visited
- Time spent on site
This helps us improve performance and user experience.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and tracking information
- Improve our website and services
- Send marketing emails (only if you opt in)
Sharing Your Information
We only share your information when necessary, including with:
- Payment processors (e.g. Shopify Payments, PayPal)
- Delivery providers (for shipping your order)
- Service providers that help operate our website
We do not sell or rent your personal data to third parties.
Cookies
We use cookies to:
- Improve website functionality
- Analyse traffic and performance
- Enhance your shopping experience
You can control or disable cookies through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to:
- fulfil orders
- comply with legal obligations
- resolve disputes
Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable steps to protect your personal information using secure systems and trusted third-party providers.
However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: