Shipping Policy

We aim to get your order to you as quickly and smoothly as possible.


Processing Time

All orders are processed within 1–2 working days.
Orders placed on weekends or bank holidays will be processed the next working day.


Delivery Times

UK Standard Delivery: 2–4 working days after dispatch

You will receive tracking details via email once your order has been shipped.

Please note that delivery times are estimates and may vary slightly depending on courier delays.


Shipping Costs

  • Standard UK delivery: £2.99
  • Free delivery on orders over £40

Shipping costs are calculated at checkout and clearly displayed before purchase.


Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information so you can follow your delivery.


Incorrect Address & Failed Delivery

Please ensure your shipping details are correct at checkout.

If a delivery fails due to:

  • incorrect address
  • recipient unavailable
  • failure to collect from a pickup point

We may charge a redelivery fee to resend your order.

If the parcel is returned to us and cannot be re-delivered, a refund may be issued excluding original shipping costs.


Lost or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us and we will investigate with the courier.


Contact

For any shipping-related questions, please contact us at:
support@damagecontrolsupps.com